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review - product is excellent.
Service...product chosen was out of stock, we were emailed a replacement which was very nice as it saved us having to search for one. However got stiffed paying an extra 9 for quicker delivery which never happened...so not remotely impressed about that!
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...Cara Charlesworth
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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back......
...Mark Lancy
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Best products, Excellent service. Thank you...
...ALI SAN
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Very impressive service - thank you. Kept updated on status of order and delivery was on the stated date. Goods packaged very well and all quality items. Many thanks and will definitely use you again. ...
...Emma D
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All the items we purchased arrived in good condition and on time. You did very well and I would not hesitate to recommend your company to my family and friends....
...John Harold Davis
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Good service. Faster to send the order with DHL to Iceland...
...Agnar Árnason
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The Contessa Bath 1500 x 700 was delivered as promised ! The bath is installed and was exactly what I wanted. I am just a bit upset that I had to pay about £42.00 more than your advertised price for this item ....
...Philip Riley
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Simple ordering process , delivery on time, goods as ordered
Fast simple process, happy customer...
...Stephen Plant
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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All was fine - bit of a nuisance having to go and pick it up from Bristol Parts but very luckily they were not too far from me - and anyway I can understand and approve of the reasoning behind it. ...
...Don Thomson
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