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Excellent service. Thank you so much... ...Helen Murray
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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The service we rexeived from start to finish was very efficient. Everything organised over emails, which were answered quickly and efficiently. Many thanks!... ...Leandi Roelofse
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Thanks - delivered earlier than expected - unfortunately I think I caught the front top china on door latch and its marked it - still should be ok if I keep the lid down, Thanks Krish... ...Mr K Advani
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Easy to find the product I was seeking on the MyTub website. It was helpful having the product number against which to search.
Five days including a weekend from order to delivery.
Good communication including initial notification then confirmation of delivery date and information, when requested, of an approximate delivery time.
The product looks good and I assume it will work well as our plumber had no problem fitting it.
I would recommend.... ...John Wardley
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent.... ...John Graham
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Product is fine, only issue was address on label was a neighbours 12 not 10 so delivery was delayed. Invoice address was correct. ... ...Steven Dodd
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Prompt reply to enquiry and prompt delivery of goods... ...Carl Toon
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Goods received in good order but not in the 2 days originally promised. 5 out of 10... ...Dacefield Services Ltd
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Thankyou for keeping me well imformed of my order and managing to get it sent to me direct. Thanks for going the extra mile!... ...Daniel Hoyle
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more reviews... |
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