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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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So pleased to have this obsolete part delivered quickly. Great service....
...Katharine Adamson
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Ordering process very straight forward, kept informed of the status of my order and delivery. I am a returning customer and again very please with the service. Excellent!...
...BDP
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Than you no problems...
...Dave BAMPTON
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Item received exactly on time, many thanks for great service ...
...Ann Douglas
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Excellent service at an unbeatable price. Goods ordered in the monring and delivered to my door within 24 hours at no extrta cost....
...Jas Sandhu
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making....
...Graham SMALLER
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Hi yes I received it many thanks. Only one problem I thought the basin was included! I thought it was a very good price!!! Obviously too good to be true. I need to order the basin to go with it Salgar Motril 8100mm but cannot find it on your website. Please advise me of its code so that i can order it for delivery after Xmas. Many thanks....
...John Lenz
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good service and pricing...
...stuart anthony royle - ess
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Completely satisfied with mytub but delivery could be better. I rang you at about 4.30 on promised day of delivery to be told that delivery could be any time up to 6.00pm. At 7.30 I sat down to write a very critical e-mail to you complaining about non -delivery but, happily, it came just before 8.00pm. I was panicking as I had promised to use this item in repair of a customers boiler on Friday relying on your promised delivery. All turned out well in the end but earlier deliveries may save frustration and anger.
Thanks for your service. I will use you again. M.Bradbury...
...M.B.Services
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