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Very pleased with the help, service and price received with my recent order for Vailant flue parts....
...P Routley
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Service I received was fine and prompt. I'm not a great consumer of you products, merely D.I.Y. but would use you again.
Regards
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...Nicholas Hartley
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Good service, my order arrived on time. Following a query regarding a replacement item the staff member I spoke to was very helpful....
...M E Theeman
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Although I find the service you provide in responding to, and following up on, orders to be very good, your website is most confusing. There is far too much peripheral clutter, but where precise detail matters, as in giving sufficient detail of individual items available (the different types of P trap lavatory, for example), there is only the vaguest information. Thus I ended up ordering the wrong type of lavatory for my existing system. My plumber will work his way round this, but all the same I feel let down....
...Trevor Peach
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Excellent service and delivered with no damage and on time - definitely use mytub again!...
...Joanne Hewitt
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Jeannette - Thank you for dealing with my order details so efficiently. Sorry I had to cancel same - not your fault. Would definitely use your company for any future requirements....
...Arthur Avery
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
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...Peter Holloway
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You supplied where others failed. Thank you....
...Michael Hall
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Product was exactly as described and dispatched speedily...
...Tessa Yates
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Thank you our order was delivered at 2.30pm on Monday 22nd May - the part fitted perfectly. Many thanks for your efficient and prompt service....
...Mr Peter Lund
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