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Bit of a muddle on delivery which meant I stayed in for best part of a day but 3rd time lucky. Advice to others: always check first thing if item on the van on deliivery day. Otherwise the product and service were excellent.
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Good evening, I am sorry about the delivery mix up. I am also sorry we did not apologize at the time.
Regards
MyTub...
...Anne Drysdale
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Great service mutub, arrived when promised. Useful piece of kit usual MacAlpine standard.Many thanks....
...Keith Jagger - K J Surveying Ltd
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Couldnt have been easier. Fast efficient and simple. Thanks....
...john Price - Maxsym
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2 out of the 16 items where damaged, 2 replacements arived on site within 2 days...
...L Turnbull
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The shower screen I ordered arrived promptly and is great! It is everything it said it was in the online description and was easy to fit and adjust.
I think it is excellent value for money. ...
...Mrs Susan Arnold
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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The services and shopping experience with MyTub from ordering to
delivery were 1st class...
...ian boyd
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Excellent service. the part arrived exactly when you said it would!...
...Roger Francis
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Excellent service. Parts delivered ahead of quoted date. Cant fault it.
Will use service again
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...Michael Leonard
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Excellent service again. Good quality items at the right price and I was kept informed about delivery. ...
...Peter Keen
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more reviews... |
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