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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Hi,
Thanks for a positive shopping experience. Good communication and goods arrived well packaged.
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...Fiona
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Fast and efficient service - helpful carrier dropped off next door as instructions and good value...
...Steven
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Very pleased with your service . Quick delivery.
thanks
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...Steve Zajac
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thank you for your prompt service. The goods arrived on time....
...david thompson
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Competitive pricing, free and timely delivery.Fuss free....
...Patrick Howley
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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks...
...Zoe Metcalfe
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Good prices, not the fastest delivery but regular status updates. Useful for their eclectic mix of products....
...Simon Hobson
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June....
...robin drummond
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Excellent service, fast delivery and great item. Thanks...
...vivian bradley - TTR Joinery
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more reviews... |
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