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Fantastic service great communication throughout a well packaged n protected product would definately use again and would recommend to others! Thank you very much!...
...Nirmal Aujla
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Great customer service. Helped locate a part we needed.
Easy to order. Fast delivery.
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...Appleby Park hotel
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Very responsive, friendly, proactive team who helped with queries on product and delivery. Thanks very much and we appreciate it. ...
...Iain ONeill
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Perfect! Just what I needed and prompt delivery.
Thank you...
...Alan Vass
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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Communication was excellent and although the part was obsolete, every effort was made to fulfil the order....
...Paul McSparron
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Thanx for your help, good price, got what I asked for and accurate delivery date....
...Gloucestershire CCC
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Excellent service in terms of updates on the expected delivery date to the store where I picked up the item. The lead time was a bit longer than I might of hoped but I was warned of that as soon as the order was placed and so not a great problem. Excellent value for money - about half the price of other quotes I had for the identical item....
...Roderick Harvey
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Ordered 20th September & money taken immediately. Problems with getting product so not delivered for 2 whole weeks. Good price & good updates given but why not charge when product ships...
...G Reynolds
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