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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Prompt service, securely packaged, would recommend and use again. ...
...Steve Cotton
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very fast delivery. Thank you....
...R. G. Spoore
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Happy with product - took a long time to arrive, but ok in the end...
...Graham Dashfield
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First impression counts! I telephoned this company to enquire if they could supply me with a high efficiency, fast recovery Grade 1 copper Cylinder with 28mm coil, constructed for thicker copper sheet 1.7mm2mm rather than normally produced copper thickness cylinders.
The company representative who took my initial enquiry was very competent, quick to grasp what I wanted, he suggested options for me to consider, then rang me back within an hour to provide me with a detailed quotation inclusive of delivery. I accepted the quotation and asked for representatives to contact me to arrange payment, and subsequently provide me with prior notification of the delivery date.
The entire process from my first call, and subsequent communications were with the same company representative througho...
...Ronald Coleman
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Outstanding service from beginning to end. The technical advise was spot on. Speedy delivery. Highly recommended....
...Diana Vaughton
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Order successfuly and helpfully delivered.
Order apparently complete but not yet installed.
The whole process so far efficient and very satisfactory.
Thank you....
...M Purdy
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Website was easy to use, found the correct part, ordered it. Is was delivered when predicted online and everythings working fine now. Thanks for your help....
...Martin Roskilly
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First class service all the way from ordering to delivery, your on line order tracking service is particularly useful.
Ken Scott...
...W. K. Scott
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goods received on time. Very pleased with service...
...A C FOSTER BUILDING SERVICES
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