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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Contacted MyTub after previous fruitless web search for this particular control knob item. Excellent customerservice, email notification trail and on-time delivery. Would definitely use this website for future requirements. Well done and will be recommending to others. BF...
...basil formanuik
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Helpful assistant, fast safe delivery, Many Thanks....
...Mr Graham Farmer
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God Job, you are very perfect with the information.
Thank you
FC...
...Fabio Costabile - Projesya Ltd
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Very pleased with the amount of communication regarding my order. delivered on the estimated date and phoned 30 minutes before delivery.
Excellent service, would use again....
...MRS SANDRA WEBB
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Very pleased once again with your service. My order arrived as advised.Many thanks....
...Mrs B.Wootton
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Item received exactly on time, many thanks for great service ...
...Ann Douglas
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Very quick delivery. Good communication excellent service.
It is good to know that there are places that sell good quality parts and not rip you off.
Thank you for your top service....
...chris samwell
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Thanks, we have received the item..! very prompt.. thank you verymuch...
... Farook K Chalarath
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So impressed with the service we received from Mytub. The communication regarding the status of my order from start to finish was superb. Order arrived on the confirmed date. Would not hesitate to order from you again.
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...Patricia Drake
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