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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me...
...Martin Frain
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ...
...MRS ALISON SMITH
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excellent service, valves delivered next day as promised---will use again...
...peter west
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very good service would recommend....
...norma bell
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Excellent web site and excellent service, delivered on time will def use again...
...Pauline Williams
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Excellent service, nothing else to say about it....
...Neil Turner
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Dear Sirs,
I have now received my order thank you. I did not receive on the day I was originally told it would arrive and did not receive any call to advise me. It was only when I contacted you after 4pm as I was notified due to there not being enough drivers I would not get it. I was then told it would come the next day. When I advised I could not take the order due to work commitments I was asked if i could collect it. I thought this was a bit inconsiderate when I had taken a day off and sat in all day wasting an entire day for nothing. When I asked if it could be delivered Monday as I had a pre booked holiday I was assured it would be with me first thing and it was. I am totally happy with the item and if the delivery had gone to plan on the original day I would be singing your pra...
...Joanne Lewis
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All went smoothly.
Especially with a telephone call.
Thanks ...
...John Menday
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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks....
...Carl Whorton
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more reviews... |
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