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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Ordered, paid for and delivered quickly and painlessly. Thank you....
...Jim Dunlop
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There were a couple of problems, but the staff were outstanding in seeing the situation resolve, they were really helpful. Thanks ...
...elaine.willett
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again....
...Andrew OwenSmith
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings...
...Adele Hemmings
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first class service no complaints...
...martin jones
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would recommend mytub without question, surerb service and delivery as promised with trackable postagenot needed
well done and thanks
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...p.smith
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Very responsive service. My only criticism is that when I went to your agent to pick up the items, I was told that I could have saved several pounds (in fact the cost of the petrol for the journey plus some more) if I had ordered directly from them. A lesson for next time!
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...Paul Parry
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I am happy with my purchase.
Good communication by seller including delivery date straight after purchase.
Item delivered as information provided.
Nothing to fault
Many thanks...
...Radoslaw Gugnowski - RMG CONSTRUCTION LIMITED
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First class service, items delivered on exact day stated....
...Richard Allison - RAE
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more reviews... |
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