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An excellent service. The part arrived as advised and it was simplicity itself to pick up. Thank you we shall use this service again.... ...Jeffrey Robinson
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Dear All at my Tub
A thank you for sorting out the problem we had in getting a non return valve. It hi lighted a problem with your web site but was impressed at the length you went to in order to sort the problem, keeping me informed at all times. Regards A Satisfied customer.... ...Mr S Bell
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Brilliant as before and great advice....Cheers!... ...clifton dental care
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First time I have used mytub and not a good start.
Was informed Item would be delivered on 2nd Nov, item not received on 2nd or 3rd and after a phone call by me was delivered on the 4th
Regards
Stuart malone
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Dear Mr Malone
Sorry for the delay, we confirm the delivery with the branch the day or two before it is to be delivered to you. If the branch say it is to be delivered we have no knowledge of that action not taking place, till you inform us.
Sorry for any inconvenience, I can assure you whilst errors are impossible to eradicate 99% of deliveries take place without a hitch.
Regards
MyTub
... ...Stuart Malone
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we very happy with staff up dateing our order delivery,also service and delivery very fast would use company again thank you... ...19 the dale aberford
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Hi,
Part of my order was missing but staff at MT and at my local supplier could not be more helpful. Well done My Tub, customer service gets a 10 from me... ...Martin Frain
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I was very happy with the items and found the customer service to be too a very high standard.
I would use this company again when required. ... ...Jeremy Curtis
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Product as advertised however for the amount of postage paid i would have expected it to have arrived the next working day not 4 days later... ...Groeger
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Excellent service.
Free delivery
Hassle free... ...D Bailey
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.... ...Martin Nickless
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