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I am fairly happy with your service but wonder why you CONFIRMED
DELIVERY as 26th September, but it did not arrive until the 27th
Driver had papers with 26th crossed out & replaced with 27th BUT
NOBODY LET ME KNOW!
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Good afternoon,
We are sorry about this.
We had confirmed the original date with the delivering branch but the driver could not physically finish his round, hence delivery the following day. We were not informed about the delay.
Regards
MyTub...
...Mr K. Chapman
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Excellent service. Very happy
Recommended. ...
...Peter Hillyer
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Excellent service received, prompt communication throughout order process, would recommend and use again....
...Mr K J Higgs
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Good value for money, good communications but very long delivery times compared with similar companies....
...Peter Mayer
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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
...
...Lee Bedford
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Item arrived earlier than expected. Easy to fit....
...CLM Fleet Managment PLC
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No problems. Quick and efficient service....
...Lesley Richards
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Excellent value - no hassle ordering....
...M R Rutter
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each time I have phoned, the lady has been most helpful.
item came on the day scheduled, but would have liked a rough guide - say perhaps before 12noon or after 12noon.
love the item, matches exactly the taps I already have.
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...Ann Rigby
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Extremely satisfied. Goods arrived on time. Will certainly consider using My Tub in future....
...Angela Trowell
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more reviews... |
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