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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Our order was delivered swiftly and efficiently - just as our last order was. An excellent service all round!...
...Mrs Jane Shaw - Mr
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I have bought numerous items for my gas fire and have always had very good service. Mytub is also the only place I can find that sell the items I require for my gas fire, even the makers dont stock spares for my particular fire. Thats why I deal with Mytub because they have what you need and at a very reasonable price. Very good communications that keep you updated on your order. I can always find what I am looking for on their website by using the search facility. ...
...Arnie Burrows
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very good service will use again , highly recommended ...
...platters harunu tercan
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Thank you for keeping me informed of delivery. The items were very well packed arrived in one piece....
...Phil
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Excellent price, excellent service. Would highly recommend....
...David Richardson - Fenwick Ltd
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Excellent service, goods arrived early...
...Ian Ashford
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Thank you recieved great service ...
...Chiranjeev Ahluwalia
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Excellent service, really prompt to reply and helpful.
John ...
...John Corrall
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Goods arrived safely 1 day earlier than originally advised.
Thank you
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...robert williamson
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more reviews... |
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