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the water heater arrived yesterday with major parts missing the metal casing is scratched and dented - the box that it arrived in was very battered and looked like it had been opened and resealed. rang mytub straight away and was told that I would be sent a returns label to return the damaged goods, but I do hope a replacement water heater is also on its way.
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Hello
We are very sorry for any inconvenience, a new unit is being sent out today to you.
Regards
MyTub
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...langley grammar school
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Excellent service and good communication. Product available same day and very competitive....
...Richard Yates
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Excellent service from placing my order to receiving it.
Kept informed with the process.
This is my second order and would definitely order again.
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...Gill Bushdyhan - Concept Chemicals
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This was very good service and price. I think my tub order the part when the money is received and so the time to delivery is longer than if the items were being kept in stock. However communication via the website was good.
Overall I am very happy....
...Peter
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Excellent service by staff to solve a payment problem. Product delivered fast and on time. Good communication about delivery time. Will definitely use again....
...Terry Lawson
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Very helpful service. Kept me updated with the order progress and the order arrived before the estimated time! Excellent....
...John Graham
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I have fitted the part you sent me and now my fridge is working perfectly, thankyou....
...neil biggadike
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Sorry for the slow reply, due to family crisis I had not been able to check emails, when I did, found goods had been sent to local depot,as they were to fragile to post. I got somebody else to pick them up for me, but I was very happy with the service I got....
...Jayne Lund
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Very happy with the service, product was delivered quickly and on time - Would definitely use this website again.
Many thanks ...
...Simona Scaglione
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hi my bath arrived on the 25 as emailed very pleased thank you your service was very good ...
...mr t j weeks
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more reviews... |
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