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Item delivered in a timely fashion and to the schedule advised by your online message service which was useful. Everything is as expected. Thank you.... ...bryce wilkinson
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cant fault service,remarkably good... ...Graham Wild
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Delighted with the prompt and efficient service. First class!... ...Gillian Cripps
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Website - fine
Price - fine
Delivery price - good
Delivery communications - fine
Delivery period - slower than originally expected
Overall service - would use again.
... ...Roy Kilborn
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Had to wait a week for the part, but didnt mind as it was cheaper than other places. However I was kept updated at all times by the friendly customer services staff.
Will definately recommend MyTub to all my friends and family!... ...Mr. Bali Jhalli
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Basin arrived within a few days,thanks
I must admit I thought the fixing brackets were included in the order
... ...V wiffen
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I am pleased with the shower tray as it is a good product at a great price. I was unhappy with the delivery. It was initially set up for the Wednesday then changed to the Thursday. I took the Thu off and it did not arrive. It also did not arrive on the Friday luckily I was home!!!. When I called I was told there was a problem with the drivers hours and I would get it on the Monday but at any time up to 1800. As I had a plumber arriving first thing Monday this was no good. I elected to collect it from Yeovil at my cost and time. So a whole day off plus a couple of hours and diesel money wasted. Free delivery on orders over £25.00 should not mean second rate delivery especially when it ends up costing the customer. Companies who use the internet as the main portal for business must get the... ...Fred Baxter
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
... ...Dr Michael Devine
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Thank you
Order arrive on time,will definatley use My Tub again.... ...david payne
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Ordered Thursday morning explaining it was urgent.
Arrived Friday at 10:00am - fantastic service!!
Cheapest on the internet by 7%.
Would recommend mytubs to anyone... ...Alan Henderson
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