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Great customer service and quick replies to any emails regarding my purchase. The part was sent out quickly and my boiler is working perfectly in fact better than it did before...
...Duncan Kerr
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Thankyou for the very fast and efficient service and delivery....
...Mr.Bargery
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email sent to advise day and time of delivery, item delivered at the time expected
excellent service...
...Milton Armstrong
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Good product.
Good communication from the sales team....
...GJ Brown
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
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...Anthony Liverpool
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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wonderful service, product at a good price, kept informed on progress of order and fast delivery. Will certainly use again and recommend so easy to order online. Thank you....
...Christine A McCready
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service....
...Brian Farren
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Although order took a wee while, I was kept well informed about the delay. Would certainly buy from again. ...
...MRS ALISON SMITH
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I was without a working fridge for about a week while waiting for a part ordered from another supplier. Eventually found out that the part was out of stock. Found you guys on the web ordered the part with next day delivery and thank goodness we have cool beers and cold milk. I would like to say thank you to Jeanette who took my call, she was very helpful.
Thank You
JohnM...
...John Mason
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