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thank you for a very good service. you were able to source a cistern for me which was proving difficult to locate. It arrived on time and undamaged.
Saved my bacon
Thanks
Steve...
...s sutton
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Efficient support team provided prompt response to my enquiry on the product availability. Ordering was very simple with quick email confirmation and several updates on the timing of delivery. The product arrived within 5 days. Excellent service all round....
...Ray Riley
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Arrived on time. Excellent service...
...Mrs Rachel Hobson
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I have been waiting 10 days for a part to be supplied. I asked MyTub how much longer I had to wait and received a vague reply saying possibly next week.. i cant run my business like this, what do you think my customers will say. I wont be ordering again. I don't suppose for one minute these comments will be displayed on My Tub feedback. So that makes me wonder how many other customers leave feedback that is not displayed..
Steve Prior
------------- ---------------------------- Reply to feedback ------------- ------------------------- ----------------
Hi,
I am sorry about this. I have just looked at your order & we are continually asking supply chain for this. These parts sometimes do take a while to come through the system for free delivery. The manufacture do offer an overnig...
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Delivery a day earlier than estimated but cost was ridiculous as it was a special order. I will not do that again. ...
...charles coulson - Charles Coulson
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The tap arrived as you promised. My only comment your service is the lack of it at weekends!...
...John Dunsbee
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Cannot fault your service, it was much faster than I expected, thankyou very much....
...Brian Marshall
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An excellent all round service indeed. I will certainly call here first if I need parts. Great prices and very fast delivery. Thank you
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...Shaun Carr
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All fine really, apart from a pretty slow delivery service. 6 days to deliver within the UK is I bit excessive, as Ive had things shipped from Napal in less time....
...Paul Regan
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Quick replies to queries, timely delivery. Many thanks - would use your company again. ...
...Sameena Ismail
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