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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications....
...Hilary Thomas
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Kept informed throughout the delivery process. Items either received when initially expected or advised if there was a delay. I would have no hesitation in using My Tub again and would recommend to others....
...Gary Mallinson
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Thanks for your help with this
The lid on the loo seat broke but I could not find the correct replacement for ages
Then when I got the right product number I was unsure how to get the old one off
Then I could not source a replacement
I found your add on line
Found the right part
Spoke to someone helpful who explained how to remove the old seat and lid which I did while he was on the phone giving instructions
Bought the part, it arrived quickly and is fitted
Excellent service
Thanks
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...petrea conway
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Very pleased with the service, thank you. Especially pleasing was the friendly telephone manner of the operative when I made an inquiry. ...
...Paul Russell
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Order finally got to me. I was kept up to date on the progress but for too long to wait for parts that are advertised at 35 days. ...
...PTJ renewables ltd
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Placed the order and was contacted by a very helpful chap at MyTubs to say that the part I ordered was obsolete but that they had one to send me. He range back to check that I had ordered the part from the pt number and not by the picture as there is another almost identical. Really chuffed with the customer service. Would recommend. ...
...Nicola Phillips
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Thanks for a swift speedy delivery.
Ian...
...Ian Wright - iwDesign3d
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Excellent service. Would use MyTub again....
...Robert Williams
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I was very impressed with the help and quick call back from Steve. He managed to locate a discontinued Pactrol device to fix a heating system. A1 service and thank you....
...Andrew Seaton
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the service was fine....
...Steve Pullan
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more reviews... |
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