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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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Quick service and great communication....
...Piers Walker
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Good prices, not the fastest delivery but regular status updates. Useful for their eclectic mix of products....
...Simon Hobson
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First class product, accurately described, fairly priced and very promptly delivered. However, I did think that the delivery charge was too high. I think that there should have been an option for a lower delivery charge, combined with a longer wait for delivery. Certainly, I was in no hurry - but had no option....
...Roy Cullington
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Very good service quick delivery much cheaper than Ideal standard and very good quality had some conerns about fitting but no problems at all fits nicely :D...
...michal slusarski
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
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...Robert Culley
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Thanks for the service. Everything went really well and the delivery driver was helpful towards my heavily pregnant wife. ...
...Craig
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Well happy good information and quick delivery
My local plumbase said they couldnt supply these items so was surprised to get them from
You...
...Steve MacDonald
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1st class service thanks...
...chris martin
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Excellent service, although bag of coals with foam pellets could have been put in a smaller box, save on packing....
...Lynn Gale
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more reviews... |
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