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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Super. Great communication, speedy delivery and value for money. Cant ask for more.
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...Carol Norton
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Excellent service and good communication....
...Dr Andrew Dodd
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Order received. It took a little longer than expected but I was kept informed by E mail as to when I would receive my order.
Many thanks....
...Stephen West
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Hallo. As you said this item is no longer available. You have offered to look at alternatives. The cooker is a Belling Farmhouse Cookcentre Model No 110 serial number 62100009. The obsolete part number was 082604898.
Many thanks Brigitte Studley...
...Brigitte Studley
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Brilliant affordable. Easy transaction. Sincere trader good customer focus. However delivery and keeping to AM or PM is left wanting......
...Danny Papandreou
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Service was excellent - kept fully informed.
Product fine, except that the Seat Pillars had no screw slot I had to cut my own.
No problem with the website....
...Mr LDJ Clark
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Great service my tub, thank you! ...
...Gillian Wass
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I have ordered from MyTub numerous times and have always been impressed with both the ease of ordering, updated communication and the products purchased.
This Company provides Customer Service at its best and cannot be faulted.
I can highly recommend MyTub and will continue to place orders with them in the future.
Andy Yates
Andy Yates Fitting Services...
...Andy Yates - Andy Yates Ltd
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Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs!...
...Charles H Mitchell
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