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couldnt have been easier or better - well done....
...alan thompson
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Most impressed with your customer service. I was immediately informed of the anticipated delivery date and regularly updated. Item arrived safely on the expected day. Many thanks - I only wish other companies were as good...
...Brian Farrell
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The wording Does not have an automatic price update please enquire really means the price quoted on the page is meaningless. I checked the stock on the system and received an email saying the item is in stock. The system allowed me to order and pay at the price shown but I was then emailed and asked if I really wanted this colour and if so the price was 50% higher because it was a special order!
As far as Im concerned I was offered goods for a price, I accepted that offer and paid that price and then was told the price is significantly higher. I dont consider this to be good practice and recommend the wording be reviewed.
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Hello
This is a very valid point and one which will get addressed thanks. Price on application may be needed to preven...
...Susannah Leyden
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I inquired about the Matrix for a Focal Point gas fire as I wasn't sure if it was the correct one and kindly MYtub assistants enquired for me to Focal Point to make sure it was the correct part. I then ordered the part and could trace its progress on Mytubs web site, which I found very useful. Mytub kept me up to date on the order through emails also. I quickly received the part via a courier which was very well packaged as the parts were delicate and were in perfect condition. Thank you Mytub....
...Arnie Burrows
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Prompt and efficient service, just what you want. Will be happy to recommend to others....
...Colin Newlyn
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excellent service would highly recommend using this company...
...Jennette Bradbury
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Tanks for your help. I have been trying to track down the correct part for some time....
...Ian Clark
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Pleased with service, would use again , value for money....
...Mrs Norah Powell
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I was very pleased with the quick and efficient way in which my order with Mytub was processed. Many thanks....
... c wilson
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Item sent quickly and with good packaging, thank you....
...c. dunkley
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