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long delivery time, but the part was good value and quality. Good communications throughout. I was surprised it didnt come with washers but not really an issue....
...Mr Lane
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Most prompt and friendly when I was negotiating a different delivery address...
...SM Hedworth
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delivery took a little longer than I had hoped...
...Peter Lowe
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Arrived in good order exactly on time and as stated in the catalogue.
Thank you....
...Greg Borgartz - Essex Wildlife Trust
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Having tried various plumbing merchants for N12 6 [6mm od] copper elbows with no luck I tried My Tub who had them in stock. The sales person was extremely helpful and the parts were delivered quicker than was specified. All in all a great experience with My Tub. Highly recommended....
...Grant McMaster - Whittaker Engineering Ltd
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The item we ordered below was damaged when we opened the box, it has a chip on the front.
Would it be possible to replace this item
The plumber also asks is there a fixing kit for this item, we plan to hang it on the wall.
STRADA K0778 600MM 1TH CTOP BASIN WHITE
Quantity: 1 ***plumb item
[MyTub Product ID = 543896]
Price: £123.94
PAYMENT INFORMATION:
Items Subtotal: £123.94
Postage & Packaging: £0.00
VAT 20%: £24.79
GRAND TOTAL: £148.73...
...Matthew Collins
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Very quick delivery and extremely happy with the part and service ! ...
...David Bingham
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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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Thank you for your excellent and speedy service. Replacing defective items
was also no problem, and they were supplied just as quick as the originals.
Laurie was outstanding in dealing with my queries. THANK YOU....
...Peter Mellor
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EXCELLENT CUSTOMER SERVICE ST A GOOD PRICE. WAS KEPT ADVISED OF ORDER STATUS THROUGHOUT. WOULD HAPPLILY USE YOU AGAIN...
...Laurence Forrester
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