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Very pleased with the service. Slight delay in delivery was communicated to me as soon as it was known about, and delivery followed 24 hours later.
Thank you....
...Lee Williams
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My Tub experienced difficulties in sourcing one item on my order although it was advertised as being stocked on their website. However, I was kept informed at all times of progress in tracking it down and, where estimated times for fulfilment of the order were exceeded, an explanation and revised eta was always forthcoming unprompted. Excellent communications meant that this is a firm I would deal with again without hesitation...
...Jonathan Mosse Renovations
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Good customer service. Prompt delivery....
...Peter Clothier
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Great service from start to finish. A1...
...Brendan Queenan - QOD Construction Limited
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Excellent service from ordering to delivery ...
...Alwyn Keith Good
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Excellent service, delivered bang on time....
...Richard Birtwell
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Excellent service and delivery, would use again, would recommend....
...Roy Sulley
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Good service and quick delivery. No problems at all. commendable. ...
...Phillip John Stocking
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Thank you for your help and prompt service. ...
...Keith Sanderson
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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