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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Good service and communication... Very helpful....
...Charles Batt
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Excellent service, goods arrived early...
...Ian Ashford
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Ordered on Tuesday, arrived on Thursday morning. Very pleased with prompt delivery....
...Carolyn Baribeault
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Best price for the shower part we needed and it arrived very promptly too - great communication keeping us aware at every stage of what was happening. Now our daughter can have her own shower back so wont need to use our ensuite at 6.00a.m. - many thanks!...
...Lynn Hunt
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A prompt and efficient service, delivery on time. A good experience, can definitely recommend....
...Alan Richmond
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Good communication and prompt delivery. Product as described. Would do business again. ...
...Martin CLARIDGE
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Fast delivery thank you....
...Shirley stacey
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All went like clockwork, the product was exactly what I ordered and the communication throughout the order process was excellent. Very efficient and would certainly recommend....
...Bob Annable
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Excellent service and product,thanks RM...
...RODDY MACINTOSH
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more reviews... |
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