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Delivered item in bubble wrap in plastic bag, delivery driver opened bag so i could inspect items2 aerator tubes ok because these are quite fragile.but no problems,good coms del on time, items as ordered.
k freeland...
...kenneth freeland
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FIVE STAR CUSTOMER SERVICE PROVIDED...
...phil pritchard
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Your 7-10 day delivery was way out,almost had to cancel. Then the
incorrect item was delivered, after a bit of research i found this was down
to City Plumbing who eventually supplied the cistern. Your people very
helpful and most of all kept me informed as to what was happening. Good
communication counts for a lot,no problems with buying from My Tub in the
future....
...T SMITH
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Generaly good service but disappointed with delivery promise should have been Friday, then Monday, finally arrived TUESDAY PM
Usually better, Christine is very helpful....
...WENSLEY CONTRACTS LTD
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It was my first time, buying an item from MyTub. I was very pleased with the efficiency with which the order was handled and the speed with which the item was delivered....
...Samuel Marsden
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Order collected from local centre. Fast, efficient and excellent customer services....
...SUE MILLBANK
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I have no problem, and have done so, in recommending mytub to friends and colleagues. The item arrived as advised, I fitted it, we now have heating....
...Gordon Scott
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Excellent service received, prompt communication throughout order process, would recommend and use again....
...Mr K J Higgs
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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I cannot praise the service at MyTub highly enough. I was looking for an obsolete part for a Baxi fire and they were able to onfirm that they had one in stock.
Unfortunately there was a problem with the courier service, but when I contacted Customer Service at MyTub to enquire, Christine chased up the courier and I received the part 2 days later.
I would certainly use them again....
...William Gorman
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