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THANK YOU , ORDER ARRIVED SAFE AND SOUND.
GREAT SERVICE...
... mrs e bowers
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Happy with the service. Received the order today in first class condition....
...Martin Crockford
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Just fitted items and work great - mytub cheapest on web that i could find thanks....
...Neil Morris
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Excellent service. Great value for money and goods delivered on time....
...Derek March
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These guys are great. Most responsive service I have had from any company for years. ...
...Mike Poulson
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Excellent service and very good communication....
...Jette Bramby-Gunary
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Great service. Quick delivery. Well packaged. Will be using again. Would recommend. ...
...Mr Greenwood
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Part arrived OK, Thanks...
...P Brereton
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Order delivered on the day quoted
I think the delivery driver had recently undergone a charisma bypass!
I was very surprised to find the ceramic basin was shipped without any pagaging or protection - a risky strategy I would think.
Yours
------------- ------------------------- ------------------
Dear John
The supply of sanitaryware comes from the manufacture without packing we also use internal transport rather than couriers which is why the items get there in one piece.
Regards
MyTub...
...John Murray
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