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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service....
...Mr.I.M.Hutton
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Very satisfied, order arrived as promised as advertised. I would have no hesitation in using my tub for any future needs....
...Edwin Crouzieres
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Service was impeccable - could not ask for a better service.
The item I wanted was organised when I wanted it and it was available for collection locally saving me any delivery charges.
Your staff took the trouble to find the item and arrange for the collection locally.
Bathroom and kitchen works are complete now but if you sell televisions please let me know!!
Regards...
...peter balls
allenbuild.co.uk
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Ive had really great customer service from My Tub - helped me track down the right toilet seat, even checking with the manufacturer and delivery etc all worked well. Thank you...
...Vivienne Forsyth
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Placing the order was simple enough and the item was well priced.
What I found most disappointing though, was the absolutely crap service provided by your designated supplier and the fact it took three attempts to get it delivered, in this case, Plumb Centre, Poole.
As a result and given that you are not supplying direct, its somewhat doubtful that Id use your services again....
...Mr. M. Hedger
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Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
Max Soudain...
...Max Soudain
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Service was very good
and I was kept informed of delivery updates.
Though I think they where let down by
there suppliers ...
...Ronald Shore-Marston
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Excellent service from Customer Care, if delivery is as good as order placing then this is a First Class Company to deal with !!! ...
...Dennis Underwood
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Great to contact by phone and text....
...Lynne Rowan
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Order deliverd correctly and in good time. Delivery driver made exceptional effort to deliver. He walker 3/4 mile to house due to difficulty in turned his vehicle around. ...
...Alan Chaney
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