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Great service. Fast and efficient. However, the box the item arrived in was 10 times bigger than the item. The item was marked “fragile” - but there was no packing in the box to prevent it banging about inside it. Photo available if wanted....
...Sheila Miller
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Delivered on time well packaged, many thanks...
...NNL
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VERY QUICK DELIVERY. VERY PLEASED WITH PRODUCT....
...mrs julie bosley
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I ordered a replacement part for my fire. It arrived in just over 24hrs - great service. I will use My Tub again. ...
...Angela Robertson
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Absolutely fantastic service. Lowest price I could find and prompt next day delivery....
...C R Williams
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OK, item arrived according to expectaitons and plan....
...davorkavunic
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Many thanks for all your help in securing the special bath needed. Your price was by far the cheapest, but above all the advise and service was first class Steve callbacks and updates was a level of customer service I had forgotten existed. I would be happy to recommend My Tub to anyone.
thank you again...
...terry fox
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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My first purchase from mytub. The communication was superb, regular shipping notifications. Price was excellent too. Well worth considering as the service i received was faultless....
...tony burtonshaw
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What can I say, I got what I ordered in good time. Many Thanks....
...Mr Dean Woodward
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