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Good service.
The pedestal was damaged when it was delivered last Friday - as the driver managed to let it slip out of his hand onto our driveway. However, a replacement was delivered within a few hours.
Overall very satisfied....
...James Ball
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Items fitted my fire perfectly. Would c.ertainly use myTub again if needed...
...Alexander Beveridge Cunningham
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Very pleased with the service provided. Thanks...
...Mr Harvey G Foster
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Very satisfied, but i have to say was slow. Other places deliver withiin a few days, but thank you all the same, you were cheaper than other places, so all in all, was worth waiting a few more days for....
...Kyle Sinclair
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Painless to order and delivered promptly to my door. Excellent service...
...Ken Lamb
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Some minor issues with delivery but quickly and professionally resolved.
Will definitely use this supplier again....
...Andrew OwenSmith
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Excellent service. Found an item I had given up on getting from elsewhere. FANTASTIC
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...Wignall
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Item received in quick time, us pump replaced and power shower now working correctly. Thank you for the quick service....
...Chris Herbert - Mr
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Many thanks Jeannette Christine and Debbie for all your help. Hope you all have a great Christmas
Regards
Anita White ...
...Anita White
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