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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ... ...John Cheetham
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Superb service. Everything exactly as quoted... ...Peter Rooney
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My order came on time, havent had chance to use them yet, but very pleased with the service so far. Thank you.
... ...Jean Morgan
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Excellent service, nothing else to say about it.... ...Neil Turner
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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Order arrived on the day stated. Good service.... ...Andrew Smith
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Fantastic service and really helpful chasing down delivery... ...Simon Macpherson
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Dear "mytub":
I have received my package today. Im very happy about the service and attention I have received. I want to thanks specilly to Christine, Jeannette, Rachel and Deborah. They help me a lot, when choosing the product according to my requeriments and when buying it, also with the packaged traking.
The shipping was faster than expected according to the distance. Great service.
Thank you.
Regards,
Agustina... ...Agustina Ivana Bubich
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Order came on time, just what I wanted, and got me out of a mess. So thanks.... ...Philip Dady
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Really good service - quick and good product. Will use mytub again.... ...Mrs Rita Livermore
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