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Very slow delivery on urgent parts.
Staff were very quick to reply to emails about our concerns, but it still took a long time to receive the goods which were affecting our process.
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...Whitby Seafoods Ltd
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Good service good price and good timely delivery...
...Jonathan Finnerty - Green Unit Limited
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Good service, some glitches on the web site – account not behaving properly – but a very welcome quick response to sort things out.
Overall, positive and friendly....
...Paul Beardmore
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It took a ridiculous amount of time to receive this item and there seemed to be a very long supply chain....
...Tim Haines
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superb service, frequent contact and updates and speedy service. would definitely use again thanks...
...jeemy - jawl architects
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Order arrived on time as promised. Very helpful staff. Excellent service....
...D.A.Tomlinson
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Just want to commend your staff on the service given on my recent order. Even though the order value was not particularly large, the delivery mix up was sorted quickly and efficiently. Many thanks....
...Mr Paul Bruce
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub....
...Paul Hinton
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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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Excellent service - Fault found 1.00pm yesterday, part ordered 2.40pm yesterday, delivered 10.00am today, fitted and working 10.15am today.
Thankyou...
...Alan Brook
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