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Excellent Customer Service and prompt delivery of an obsolete part which. mytub managed to locate. Thanks - boiler up and running again....
...Matt Clancy
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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Very good service and stock...
...Jim scott - J L Scott building services Ltd
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Very quick delivery once notified that the item had been sent. Seals exactly as described, easy to cut to size and fit perfectly. The only drawback was the wait between placing the order and it being despatched....
...Allan Wragg
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Good Service, I was able to identify the correct part and they arrived promptly...
...Henry Peat
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Very good service and delete with faulty item immediately.
Thank you...
...P Jones
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Really good service - quick and good product. Will use mytub again....
...Mrs Rita Livermore
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Although item being out of stock I was always kept up to date with status and delivery was as scheduled. Excellent customer service....
...Beverly Horn
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Best service ever!! A well-known gas supplier condemned my boiler because of supposed obsolete parts. Well, not only did MyTub have the parts - they were a fraction of the cost I expected and they were delivered within the week with no problems. Brilliant and highly recommended!! Thank you very much!...
...Shaun Carr
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We have received the order thank you and all looks satisfactory....
...Ray P Jones
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