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I have found your service well below par and your customer service terrible. The lack of awareness of where items are or when they are being delivered, no reply to repeated calls and miscommunication within your company have lead to me to cancel the entire order to days ago, and today Wolseley called to deliver items on Monday. I have communicated with too many different people and their seems to be a lack of ownership, knowledge and customer service.
... ...Sol Goodall
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perfect thank you ... ...LORNE BAR
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Delivered on time, Very helpful in offering me correct alternative as my request item was discontinued. Good people.
... ...Tim de Paravicini - Yoshino Ltd.
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Excellent customer service. Despite Mytubs problems with their online finance service provider my order was dealt with promptly and delivery was to time scale. Product met quality standards. I will use Mytub again.... ...Graham Leonard
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In time. In budget. Many thanks.... ...Sergey Danilov
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First class service with regular progress updates.
They managed to source a product which none of my local suppliers could supply!!
Well done ... :-)... ...mrs janette kirkpatrick - calmac developments ltd
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Very helpful in our order and delivery was as stated. ... ...Brian Simmons - Dudley Electrical
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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ... ...Kyle Richards
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Excellent web site and excellent service, delivered on time will def use again... ...Pauline Williams
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Great product, good communication and delivered on time - what more could you ask for... ...Nicola White
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more reviews... |
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