|
|
 |
|
|
|

You have no items in your trolley. SubTotal : £0.00 |
|
|
|
|
|
|
|
|
|
|
 |
| Your Shopping Cart is Empty |
|
|
|
|
|
|
|
|
|
Superb customer service and flexibility to rearrange delivery at short notice.
Will definitelty recommend you. ... ...a c johnson
|
re-assuring to get the stuff quickly and easily, no problems, no hidden charges, well recommended... ...Richard Metcalfe
|
The item was out of stock at the time of ordering. Immediately got a call about a delay, which was not a problem. Great to be updated.
Good all round service. Goods arrived after a short but acceptable delay.... ...Robin BERGER - Berger Plumbing
|
Overall, a not very good experience, admittedly dealing with a tricky problem. Let me first say though that the staff I corresponded with were absolutely first rate- a credit to you.
Having said that, It took over two months to locate and ship the part I was looking for, despite having been promised it would be delivered much earlier. Also, the punitive shipping charges meant it was nearly as cheap to buy two as one- so I did. I guess this means you do not want small bits of business.
Finally, and not really your fault, the part I was sent was not a copy of what I was trying to replace. It looks like the supplier has tried to produce a universal part to replace many minor variations on the same theme that have been produced over the years. It did not fit. Only through the applicatio... ...David Pawson
|
Very happy with the product and service from my tub, the customer service is second to none.
Keep up the good work.
... ...matthew larsen
|
When I called Mytub to make a product inquiry they were very courteous and found me the answers to my questions. Although my order was delivered 1 day behind schedule they gave me ample notice of this and kept me up-to-date on what was happening with my order. Im very impressed with the level of service, the price, and the toilet seat that i ordered as well. Will definitely recommend Mytub to people I know.... ...Miss Danielle A Johnson
|
Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
|
The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David... ...D A Grace
|
I received item, well packaged, thankyou, Installed the Aqualisa
Quartz electric shower, my customer was delighted, overalll
A***... ...Nick Tiddy
|
Only supplier for the product I wanted. Easy to order, quick delivery. Great service.... ...Roger Evans
|
more reviews... |
|
|
|
|
|

|
|
|
|