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The goods did take much longer than I had anticipated, and longer than you initially advised.
You kindly updated with new expected delivery dates but this had to be done more than once and I guess you were simply having to pass on information provided by your supplier or manufacturer.
In the long term no harm resulted and the main thing to report is that the drip tray arrived OK, was in good cobdition, AND it fits perfectly.
So my resume would be - Many thanks for supplying this relatively small item, it just what was wanted and my friend who asked me to order it is highly delighted that he can once again use his fridge as before. Kind regards.
Michael T George-Powell ... ...Harrogate Glass Company
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Spares for Baxi boiler arrived safely in good time.
Many thanks... ...Colin Brown
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Im very happy with the service from MyTub. They were instrumental in obtaining an obsolete part for my boiler that was cosmetically important for our property renovation. many thanks and I will certainly use your service again.... ...Simon Jarvis
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Items were correct as per description and price point was great. However the 3 weeks for delivery of complete order seems was excessive.... ...Craig Young - Livingston Centre Ltd co Savills
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.... ...Andrew Vogel
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Cusomter service is great. I ordered a part needing it to be shipped to the US and the customer service team quickly got the part to me and kept me inofmed of my order throughout the process. Unfortunately, through no fault of the MYTub team, the part did not fit. For those ordering parts from the US verify the OD verses the ID of the fittings. I ordered a 50mm push fitting coupling and got exactly what I ordered. The coupling is apparently measured by the OD and I needed a push fit coupling to fit a 2" 50mm ABS pipe. In the US that would be 2" 50mm ID and about 54mm OD. Lesson learned.... ...Tracy Reinmiller
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The tap arrived as you promised. My only comment your service is the lack of it at weekends!... ...John Dunsbee
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Excellent service. the part arrived exactly when you said it would!... ...Roger Francis
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Good communication,quick delivery and good value, just the service we are all looking for... ...Terence Falcus
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perfect thank you ... ...LORNE BAR
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more reviews... |
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