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i ordered the wrong item and i was in contact with jeannette she was very patient with me and answered all my emails straight away i am very happy with the service i got and would shop again with this company
Dot...
...dot swarbrick
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Dear MyTub, Thanks for an excellent service again, and good prices. My order has arrived all as it should be and in good time. Thank you Christine for keeping me informed. Tim
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...Tim Feltwell
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Good service. On time and as required...
...John Chester
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Delayed in dispatch due to not being in stock as it is an obscure item. Good communications throughout and item delivered by date advised. Excellent service....
...Lawrence Jeffs
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Delivered bang on time!...
...Tim Francis
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The part arrived the day after ordering and I fitted it without any problem. I was very happy with your service and have no complaints at all.
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...Wayne Hinton
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!...
...Dave
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Excellent prompt service...
...Ian Main
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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