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MyTub have gone way beyond the extra mile in fulfilling my order after items went missing in the post. Even though the problem was not of their making, the customer service team have been second to none and they stayed fully focused on my order until all issues were resolved and for this they have my gratitude.
In general, I found MyTub very easy to deal with and the whole experience for me was positive as they provide an excellent level of service, quality components and very keen prices.
Ordering was very easy through the desktop website and although I did not have need to use the mobile version, I have no reason to think that there would be any issues....
...Paul Anthony
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Order received in good condition and on the day stated thank you.
Would I use you again the answer is yes without hesitation....
...ian moore Northcourt Centre
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Excellent customer service would definetely use again...
...craig fairhurst - williams car and commercials
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There is nothing negative to say about the product received. It was prompt on time.
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...Diogo Fichardo
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!...
...David Smailes
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excellent allround service, will use you again and recomend to friends....
...Alan Madle
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Purchased some really good Radiators. Could not fault anything with the transaction, from sale to delivery.
5*
Keith...
...Keith Hughes
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Good price and fast delivery
What more could I want. ...
...Trevor Lewis
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Took a few weeks as advised due to item being obsolete but you managed to source the item and it was exactly right - thanks...
...Richard Podesta
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Prompt service.
Delivered part that other stockists said they could not get....
...Thomas White
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