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Great suppliers, keep you informed of progress, use them all the time....
...Mr Tony Williams - Best Western Pinewood On Wilmslow Hotel
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Excellent and fast service as always. Thanks....
...GaryJones
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An easy transaction and first class communication. My Tub had a difficult to find part and delivered with no problems....
...S Ray
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Got what I wanted, speedily and reasonable price.
Thanks...
...Kevin Ford
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Many thanks for sorting out the problem of delivery....
...Charlie Gregg
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Very good service and a good price. I would deal with My Tub again....
...George Vince
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Excellent communication system - my order had quite a number of lines on it so several deliveries.
My only small criticism is with the plumb centre order picking - all small items were just dumped into one big plastic bag, thus a large number of pipe fittings, inserts of various sizes etc all loose together in one bag. When we de-kitted and checked the contents to the delivery note there were a couple of shortages.
Again, comms with yourselves was very good during process. Issue resolved as I just walked up to the plumb centre branch and picked up the shortages.
Otherwise, will certainly recommend mytub in the future and likely use yourselves again.
Best regards,
Pete
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...Peter Holloway
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Excellent service, fast delivery and items as described....
...Russell
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Yes all good...
...kayyum abdul
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