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Fantastic service provided!...
...Hari Parmar
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Excellent service in every respect. would buy from you again....
...Howard Briggs
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MyTub puts its customers’ interests to the fore - the level of customer service that I have received has been outstanding. They have diligently followed up on a problem not of their making through to successful resolution. Well done MyTub!...
...John Cruickshank
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Not very impressed. I ordered a white REGAL slim Line S374001 6L Side Supply, and you have sent me a black Conceala S6216.
Not much use to me, so I will be in contact with you tomorrow to get the order right.
Alan Spencer
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Hello Alan
Very sorry this has happened, I hope it does not cause to much inconvenience. These errors are extremely rare and we will rectify ASAP.
Regards
MyTub...
...Alan Spencer
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else....
...james folkes
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I would definitely recommend MyTub to friends and family. They had the best prices and best customer service. Christine was a super star. She contacted me to make sure my order was correct. She also sent me e-mail to let me know when I would expect my delivery. 55 stars....
...Chung Hang Wong
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Hi there
Just one thing - I've ordered an OUTASIGHT shower screen, but your site
didn't give me the opportunity to choose a colour, you could consider
incorporating this. (I would like it in SILVER please, which I included in
the notes box)
Carri
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Hello
Thanks for that Carrianne, we have edited the site for the two products.
Regards
Steve Marshall
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Steve, thank you! My compliments on your excellent (and speedy) customer service.
I work in customer research / feedback myself, and I'll certainly be quoting MyTub in the future as an excellent example of turning customer feedback into action!
Cheers...
...Carrianne Hall
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Purchasing experience as it should be. Good updates, arrived at expected time. Would use again....
...Mr John Fullerton
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I ordered from Finland on 30.12 and had it delivered to my door on 22.1. The shipment was 49 GBP. It was still cheaper then local price here, and I must say that customer support was most helpful within their possibilities.
MyTub, get your international shipment deals better, you have great offer and great staff there, but I cannot recommend anyone from overseas to shop here....
...Zeljko Milojkovic
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In spite of your advice that this delivery required a signature and in spite of my
presence in the house all day on Jan 16th the goods were not delivered.
On the morning of Jan 17th a neighbour brought the thermostats which had been left in their porch in full view and without your delivery man even ringing the doorbell.
We have the items but I do not consider this to have been very good service....
...Mr.I.M.Hutton
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