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Extremely difficult product to get hold of so was delighted that you had been able to obtain for me.
Delivery did not happen on the 2 delivery dates advised but i suspect this was partly out of your hands since it was coming directly from supplier. You responded very promptly every time i contacted you and finally arranged special delivery because of the delay.
Overall very satisfied and would use you again.
Also great to see you publish all feedback good or bad.... ...Altaf Patel
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Excellent delivery and progress reports thank you.... ...ERVIN AMASTEEL
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Item has been delivered and there is a remote possibility of a repeated order. Can you work out faster if i place order... ...Orbit Equipment Trading Establishment
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goods arrived on time. Good service... ...Suzanne Brayley
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Quite a long delivery time, but item actually arrived ahead of schedule- courier phoned first to make sure that was ok. A very easy transaction and I was pleased to find the item I wanted after much searching. Would definitely use you again.... ...Mrs J Morris
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I normally dont make the time to write reviews when I get good service but this time I couldnt excuse myself as these guys were EXCEPTIONAL!
The goods I ordered off the very clean on-line ordering process were unfortunately no longer available and the communication of that fact was both timely and professional. Not only that, the Team at My Tub tried to present some alternatives to consider which at first didnt meet my expectations.
They went away and researched some more for me, and presented an alternative which I then went for and they were duly ordered with an expectation of 6-8 week delivery given they were a special item.
I got an email and a telephone message 3 days ago saying they were now ready for dispatch and would be sent the very next day. They turned up as promised... ...Martin Scott
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completely satisfactory
the order came in 2 deliveries 1 yesterday and 1 today but this was clear in the documents
thank you... ...Celia Handel
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Excellent communication from pre-order enquiries to after sales when one item arrived damaged. Item was quickly replaced and supplier chased when delivery not on the date specified. Thank you for a friendly, professional and responsive service.... ...Hazel Stock
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Thank you for the service that exceeded expectations, especially when your staff contacted me by telephone to advise that the part was obsolete, but then they went the extra mile to search and source the item from another suppliers old stock.
True customer service.
Thanks, I will be back.... ...Philip Shaw
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The part supplied was the part that i expected. The price was keen, and the item was shipped within a reasonable timescale,thank you. ... ...alan purser
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