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Was disappointed as did not realise when ordered that glass door for oven would take 15 days, and was not told that would have to drive to a parts centre (14 mile round trip) to collect it. The staff were polite and answered email promptly, however gave name of the retail park where to go for collection but not the name of the Parts Company. Fortunately I had asked in a previous email for the telephone number, so was able to ring the number and ask them who they were and where to go in the retail park. The item is what was ordered and cheaper than elsewhere, so would order again from MuTub, but would want to know how long is the wait before ordering, especially for an urgently needed part.
Thank you...
...Mrs Catherine Dobson
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It took a very long time to arrive weeks even though I am sure that I read that the product was in stock on purchase. This will probably stop me shopping with you again. This was not a complicated product, and hsould have been with me within three days of purchase....
...sarah whitcombe
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These guys are great. Most responsive service I have had from any company for years. ...
...Mike Poulson
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We were pleased with your prompt and excellent service. Will have no hesitation in using you again....
...Alfonso Giaquinto
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The price of the tap was very competitive and delivery was quick.
A for Customer Service....
...Stephen Wright
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Excellent service delivered on time, would order again with them....
...jon pullen - J R Pullen
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Product as described, waited a short time for delivery but well worth it for the price. Would use again....
...M Worrall
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges...
...Robert Bridges
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Very pleased with the service that we received. The part arrived promptly from the other side of the world. There was an issue with the cost of the freight to start with but that was rectified and we were very happy....
...Vicky Vincent - La Porchetta Ricarton
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Excellent service and prompt response to order change requests. I will definitely be ordering from you again in the future....
...Ashley Ford
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