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i dont have a problem with my tub service is excellent and the minor problem I did have not of my tubs making but that of the delivery company was put to rights by my tub thank you very much....
...David Paterson
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Excellent service from ordering to delivery ...
...Alwyn Keith Good
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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I was pleased to find this shower rose as I had some difficulty in replacing the old one which was badly affected by hard water scale....
...Vic Cocker
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Good price and service. Delivered within the timescale promised....
...Peter Devine
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Excellent customer relations. Kept up to date with regular e.mails re delivery which was appreciated.
The first delivery date offered, was, in my view far too long especially as the order was paid for up front.
However, the actual delivery date was quite acceptable.
Kind regards,
Adele Hemmings...
...Adele Hemmings
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I would recommend My Tub as they are very competitive and I had no problems with my order....
...fiona hunter
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Excellent value and great customer service. Thank you...
...Keith Day
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All at Mytub - thanks for your excellent communications during the order progress. I have now installed the sink. ...
...Steven Broad
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Very efficient and great quality of goods. There was such a choice and kept up to date throu out order. Certainly shop again. ...
...vanessa bowman
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more reviews... |
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