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Firstly, my item was very good value. Secondly, MyTubs customer service was excellent - they kept in constant correspondence, letting me know about my order, its progress and keeping me updated about delivery.
Overall, a great customer experience, I would not hesitate to recommend MyTub and the team to anyone.
Thank you. ... ...Kyle Richards
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All products I needed were available on the website. Easy to order and prompt delivery of goods. Very good price. Overall I am very happy with the service and I would definitely recommend My Tub to others. ... ...Lucy Giles-Townsend
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Got part but feel delivery cost was excessive it was near as much as the product.
You need a simple postal mail option for small items.... ...Damian Adams
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Thank you for keeping me informed at all stages of my purchase! The goods were delivered in good condition and quickly! First class service!... ...Brian Radbone
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Although delivery took over a month, this was a part for a piece of equipment nearly 20 years old and myTub were one of the few places I found who could supply it, we were kept updated on the delivery schedule and your staff were very helpful when I chased the order. I would use myTub again.... ...Businessclean Cambridge Ltd.
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Goods came within a few days. Excellent communication from MyTub about my order. Would use again.... ...Baxi Heating
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Product & Price very good,Thought delivery time could have been better! "I would use you again & recommend you" ... ...Keith Nolloth - Keith Nolloth Garden
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Received our order promptly and as described. Delivery was made on the date promised.... ...Brian Hoar
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Unfortunately, the CD valve of the Tristan 06732COMPL thermostatic cartridge was found broken when it was delivered.
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Hello
Sorry for the inconvenience, I understand this was immediately resolved with a replacement.
Regards
MyTub... ...Xiaobao CHEN
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Thank for trying to supply me with the parts but without the O rings the job cannot go ahead.
Will have to think about what to do next.
The main thing is I now know about you.
Cheers ,Ian Garrod... ...Ian Garrod
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