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Took ages to deliver. Should have warned of this before taking payment.
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Hello
We are sorry, some times items are out of stock and can take some time for delivery.
Regards
MyTub...
...Mr. Andrew Coleman
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Prompt delivery, kept informed of progress, fair price. Thank you....
...Robert Phillips
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Very fast delivery, All parts delivered as per order.
Thanks for your help...
...Paul Stephenson
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These orders seem to go like clockwork. picked up the thermocouple yesterday .The washer was actually delivered to me by Wolsey on Friday to my door , dont know the reason for that other than it was marked up for delivery....
...Graham Wild
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Excellent service. Good communications, good price and delivered inside 24 hours. Cant be better than that! Thank you....
...John P. Scrivens
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Great customer service - thanks for keeping me updated with progress of my order some of your competitors could learn a thing or two from you about responsiveness!. Thanks again.
Max Soudain...
...Max Soudain
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All good, Little slow in arriving, but the pandemic is slowing most things down! ...
...Ruaridh Macleod - Boiler Services Forfar
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Great service and keen price. delivery on time....
...brian mcnally - ulster university
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Thankyou for keeping me informed about my order from when I placed the order to when I received it. It arrived on the day you stated, excellent service, thanks once again....
...Howard McKnight
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