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We had an issue with a faulty part, i contacted MyTub and the replacement parts were with us the next day, Excellent service no quibles...
...Martin Gillard Vigo Limited
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Although what I ordered was the cheapest I could find online, the delivery of around 2 weeks was very long, especially when most sites nowadays offer a two or even next-day delivery. Two weeks without a fully-working shower is a long time to have to wait.
When the parts were delivered I wasnt home, so they were taken to a centre, more than a 90 minute trip from my house, which was quite inconvinient.
Still, I have the parts now, Ive fitted them and my shower is as good as new....
...Graeme Sayer
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Although, the unit was unavailable at the time, and the delay was a number of weeks, once informed of the scheduled date, the date was stuck to, and I dealt with well informed staff, and keen to "find out" rather than "fob off" attitude, and they were happy to help. Arrived in decent packaging and kept informed over automated e mails as well as brain behind email when requested for information. Good to deal with....
...Phillip James
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Part arrived on time 1st thing monday morning from you ! Awaiting fitting !
Excellent service and competitively priced ! ...
...ALAN LERRY
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Clear and easy to use site. Updates to orderestimated delivery date kept me informed of the progress of my order. Very happy with the service given....
...Anthony Kendrick
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Prompt delivery and a good price. Quite rare to find spare parts with such ease...
...MRS C WISEMAN
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This is the 2nd time I have used your company and on both occasions the prices were very competitive and the service was excellent. I would have no hesitation in recommending you to any prospective customers....
...Mr Gary Hill
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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays....
...J H Fletcher
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Very pleased once again with your service. My order arrived as advised.Many thanks....
...Mrs B.Wootton
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Thank you for keeping me informed of the progress with my order and keeping me updated on the delays to shipping and on the revised delivery date....
...NRG Solutions
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