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Ordering online was easy and the delivery date 10 days later, whilst taking a little longer than most, was met on target and the correct item was dispatched. My only concern was that the item came wrapped only in a thin plastic which was badly torn but luckily there was no damage to the basin. However, it seems more by chance and it would have been better if had cardboard packaging to prevent possible damage to what is a fragile item. The was my first experience using My Tub and I would definitely no hesitate to use them again and recommend their services to other. Thank you.
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Dear Miranda
Thank you for your feedback. To clarify, this is how sanitaryware comes from the manufactures, as we do not use couriers to transport chinaware there ...
...Miranda Thomas
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Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic ...
...marcus Payne - Ecogas Boiler Services
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Product delivered in a few days at a reduced cost from list. Good service....
...David Knight
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Order processed and delivered quickly. Packaging was a little light just a bag but all was ok....
...Claire sutton
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Excellent service, ordered around 2pm, part arrived before 11am next day. Best price too....
...Richard C Shirley
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The Customer Service at mytub were exceptional. The Roca corner sink and towel rail I had been searching the internet for I could not locate anywhere, but a quick call to mytub, not only located the sink in the UK but also located the towel rail at the manufactures in Spain.
A friendly service, who kept me informed throughout the search.
Would highly recommend mytub.
Tom
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...Tom Armstrong
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The items arrived quickly and are all of excellent quality and the website is very easy to use....
...Susan Stevens
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Thank you superb prompt and attentive service, will definitely shop with you again....
...Mrs Pam Croft
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very quick service will use this company again and recomend to my friends thankyou ...
...mrs m henzell
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very good fast service. ...
...chris towle
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more reviews... |
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