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i recently made an order with you it was ment to cost nothing foe postage and then i recived a phone call from a courier sercice called streamline and it ended up costing me an extra fifteen pound postage what is that all about . not impresed .
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Hello Mr Adamson
I am sorry but you should have been informed of the charge just after your order came through so you could have made an informed desicion. We only deliver free to the main land and this charge would have been unavoideable. Sorry again for the way this took place I am investigating who this came about.
Regards
Steve Marshall...
...keithadamson
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The correct items were delivered next day. I was very pleased and very impressed with the service.
Thanks
Peter Vanstone...
...Peter Vanstone
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I would like to thank everyone Ive dealt with at MyTub. The response time between sending a question and receiving an answer is incredible and you have all been so helpful especially with the special order item.
Thanks...
...Vince
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Really awful delivery. Took well over a month for item to arrive!...
...Watersplash Club LTD
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The order was processed and received with no problems in a good timescale....
...Malcolm Flack
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Exceptionally fast service with no fuss. The parts arrived in satisfactory condition.
Will use you again next time.
Thank you....
...philip sutton
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend....
...Darryl Clifford
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Cannot fault your service, it was much faster than I expected, thankyou very much....
...Brian Marshall
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
...
...John Watson
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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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