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The website desktop version used made it easy to find the product required. All the information needed to make a decision on purchase was displayed. Once the order was placed I was disappointed to find that the product was not available for prompt delivery and the email I received indicated that an order could be placed at additional cost of £6 VAT which I was not prepared to pay so asked for my order to be cancelled. I was then contacted by a very helpful lady, Christine, so said that a purchase order could be placed at no additional cost so my order was not cancelled. Shortly after that I received notification that the product would be delivered on a specified day which indeed it was. As a result I am very likely to use mytub for future orders and recommend them as a reliable and econom...
...Roger Daley
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The staff were very helpful and let me know exactly what was happening with my order. It would help to let people know that the estimated delivery is an at worse estimate
Thanks
Guy...
...GUy Barker
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Very quick delivery. Unfortunately the light cover is too tight to get off even with this tool. However I can see that it will do the job under normal conditions....
...Richard Higgs
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Great prices inc free delivery with excellent customer service.
Order delivered within 2 days.
Unfortunately there was a manufacturing fault with the sink out of My Tubs control . I emailed MyTtub and Christine dealt with the problem immediately and I received a replacement in less than 24hrs. She provided excellent customer careafter sales service and is a credit to My Tub.
Would definitely recommenduse again....
...Brian
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I found My Tub website easy to use to place my order they kept me informed until my order was delivered very efficient...
...Sylvia Lanchester
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Found good quality products at low prices. Service was excellent. Questions were answered in a prompt manner. Very good communication. Quick delivery....
...ROBERT MURZINSKI
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My Tub immediately resolved my problem and supplied the correct item very promptly....
...Steve Rendi
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I thought the service was excellent and had no problems, would definitely use you again and recommend.
Thank you
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...John Watson
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Good service. Very quick delivery...
...david daley
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Good service in ordering and delivery
Thanks...
...A Canning - ADC Joinery Dungiven
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