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Excellent service. Ordered items lunchtime and they were delivered by personable delivery guy before 9 am the following morning!
Goods as ordered....
...Rosemarie Bradshaw
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Order now completed satisfactorily. Thank you for your service....
...REBowyer
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Great company can not fault it in any way great service many many thanks regards from Terry ...
...Terry McNicholas
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ...
...Lorraine Young
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happy with the service ...
...alex samborek - samborek plumbing and heating
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I was very pleased with the product but disappointed that it took over two weeks to be delivered. The web site is good and I would probably use mytub again, delivery problems not withstanding....
...Neil Parsons
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Thank you very much for your help in getting the right shower door and delivered quickly. Your flexibility was great and the status communications were excellent....
...Paul Rainey
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...
...Paul OBoyle - Q3
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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Excellent service. Items were well packed and arrived when indicated....
...Brian Jones
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